Terms and Conditions
These commitments are effective on orders that shipped from August 1, 2018. All replacements are subject to factory approval.
Lifetime Quality Commitment
This commitment is available on orders shipping from August 1, 2018. All orders prior to this date will still be covered under the original Champion System 12 month warranty procedure. After this date, any items with a manufacturing defect will be covered with a lifetime warranty.
Your Champion System garment comes with a lifetime manufacturing defect warranty. Champion System USA, LLC reserves the right to repair the garment, or if garment cannot be repaired remake the garment. Refunds will not be given. Champion System USA, LLC reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken.
- Quality of workmanship and fabrics/materials used will be warrantied at the discretion of Champion System USA, LLC.
- This policy does not include damage or problems caused by incorrect use or care of the garment.
- This policy does not include damage/problems caused by general wear and tear.
Crash Replacement Commitment
To receive your free crash replacement kit the apparel item needing replaced, must have been shipped within the last 12 months.
To submit a replacement request, please provide the following information:
- Photographic evidence of ruined apparel showing the (1) full front, (2) full back, (3) the size/label/collar, (4) close up of the problem area(s)
- Order ID, Team Name or other Order identifying information.
- Shipping address where remake should be sent
The Fitness Flexibility Commitment is limited to one garment per person. You must prove the reduction in size via photographic evidence to your Champion System representative.
All orders for the sale of goods are accepted according to the terms and conditions below, and Champion System will supply the goods to you on these terms and conditions. By ordering an item from Champion System, you expressly agree to these terms and conditions. Champion System may amend these terms and conditions at any time, and any such amendment will be effective immediately. Your consumer rights are not affected by these terms and conditions.
Your Champion System garment comes with a one year manufacturing defect warranty.
Champion System USA, LLC, reserves the right to repair the garment, or if garment cannot be repaired remake the garment. Refunds will not be given. Champion System USA, LLC reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken. If you have a warranty issue please contact us immediately for review.
While we shall endeavor to keep pricing current at all times, pricing may be subject to change without notice.
Payment and Service Terms:
Payment of the deposit will unlock your account so you can begin artwork. The total amount of the deposit will be debited from the final balance of your order. It is also important to understand that if we design you your kit and you then decide not to proceed we will not refund your initial deposit.
50% deposit is required for all custom orders. Deposit may be prepaid with a VISA, MasterCard, or direct deposit or Cheque to Champion System USA, LLC. Design and/or production will not begin until deposit has been received. Final balance is due prior to shipment of goods. Goods will not be shipped until final balance is received.
It is possible that the price may have altered from that posted on our website. If that happens, we will not provide the Services until you have confirmed that you wish to order at the new price.
You may not share or allow others to use the services in your name.
No person under the age of 18 years may purchase Services. If you are under 18, please ask an adult for help with your purchase.
Payments by Credit Card:
Credit card surcharges of 0.8% for Visa, MasterCard, American Express and Diner’s Club will apply when paying by credit card. You authorize us to charge all fees incurred by you in relation to the services provided to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
Customers that refuse or cancel orders after Champion System USA, LLC has received the deposit will forfeit the 50% deposit and will be billed for the 50% balance. All goods will remain the property of Champion System USA, LLC until paid in full.
Once artwork has begun, any deposit paid will not be refunded.
Customer understands by approving provided design proofs, they agree all spelling, logos and colours are confirmed correct. Placement and sizing may vary slightly due to template design and scaling. Once designs are approved, no changes can be made. All sales are final.
All artwork remains the sole property of Champion System USA, LLC, and Champion System USA, LLC reserves the right to resell all uniform designs.
All custom orders are accepted on a first-come-first-serve-basis. Please place your order early. Your delivery date will depend on when we receive your final order and approval of your proofs has been completed. Delivery is subject to the current production schedule and unless a specific date has been agreed upon in writing, delivery may be postponed. Completed orders will be shipped after customers balance is paid in full.
Champion System USA, LLC use FedEx to freight your order. We have no control over FedEx or their ability to deliver in a timely manner. Once your order has left our factory we can no longer control the delivery date and delays may be experienced by FedEx. Champion System USA, LLC are not responsible for lost damaged or delayed orders.
Once the artwork has been approved no design or order changes will be accepted. Once your order has been placed and confirmed, any additions, changes or any other alterations to the order will be accepted at the discretion of Champion System USA, LLC.
Samples are available for sizing purposes. Samples are sent with a credit card deposit and it is the customer’s responsibility to ensure the samples are returned in good condition. Samples not returned during your order time frame will be presumed purchased and the appropriate cost will be billed to you. Samples returned either used or damaged will be billed to you.
The manufacturer’s logo will appear on all custom garments, front and back.
Champion System Guarantee:
If for any reason you are not happy with your purchase us, contact us and we can discuss any issues you may have.
Custom Clothing is a complex process; there are a number of steps that you and Champion System need to go through in order to get your Custom Clothing order to you. Unfortunately, in rare occasions mistakes can be made. If you receive something that you did not approve, have a colour or print problem or a manufacturing issue, contact us immediately. If we have made an error in your order, we will remake or repair your order as soon as possible.
If, however, you have ordered the incorrect items or sizes or approved a design that is incorrect or any other issue not within the control of Champion System, we cannot take responsibility for that, however, we will work with you to come up with a solution to help you get on the road as soon as we can.
Champion System reserves the right to refuse to produce a custom design, that is sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, national, racial, gender, religious, professional, sexual orientation, disability or age group; profane or pornographic, promotes illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing); promotes any activities that may appear unsafe or dangerous; promotes any particular political agenda or message; defames, misrepresents, or contains disparaging remarks about other people or companies; infringes on the rights of any third party; or violates any law.
We or our content suppliers may make improvements or changes to Our Website, the Content, or to any of the Services, at any time and without advance notice.
You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.
We give no warranty and make no representation, express or implied, as to:
The adequacy or appropriateness of the Services for your purpose; The truth of any Content on Our Website published by someone other than us; Any implied warranty or condition as to merchantability or fitness of the Services for a purpose other than that for which the Services are commonly used; Compatibility of Our Website with your equipment, software or telecommunications connection.
We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.
In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.
The above two sub paragraphs do not apply to a claim for personal injury.